Frequently Asked Questions
Everything you need to know about REK GEN vehicle protection and apparel.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for items in new, uninstalled, and original condition. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Yes, we ship our vehicle protection gear and apparel worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I know if a product fits my vehicle?
Each product page features a detailed fitment guide. Please verify your vehicle's make, model, and year before purchasing to ensure a perfect match.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products covered by a warranty?
Yes, REK GEN products come with a limited manufacturer warranty against defects in materials and workmanship to ensure your vehicle stays protected.